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Critical Home Repair

Habitat Charlotte Region’s Critical Home Repair program provides comprehensive repairs designed to address issues where an income-qualified homeowner’s health and safety might be at risk. Extending the functional life of the home allows the owners, often seniors living on fixed incomes, to age in place in the safety and security of their own home, while also preserving more of our community’s affordable housing units.

Husband and wife in front of repaired home

Preserving Affordable Housing

An often overlooked part of our community’s lack of affordable housing is preserving existing affordable homes. Due to the age of the affordable housing stock, many owner-occupied homes in the Charlotte Region are in need of significant repairs. In many cases, those homeowners are seniors living on fixed incomes who cannot afford necessary repairs and are in jeopardy of being displaced.

Repairing old roof

What Repairs Are Covered?

Critical Home Repair addresses repairs where the owner’s health and safety may be at risk. For each project, an assessment will be completed to identify which items may be considered critical and the home’s scope of work.

To learn about the types of projects that are and are not covered by Critical Home Repair, follow the button below.

Read More on CHR Repairs

Determining eligibility for Critical Home Repair

Eligibility & Program Participation

In order to qualify for the Critical Home Repair program, certain criteria must be met by the applicants and the home itself. These criteria include, but are not limited to:

  • Income of household must fall at or below 60% of HUD Area Median Income
  • Single-family detached home or manufactured home affixed to permanent location
  • Must have owned the property for 5 years & must be owner-occupied

Program applicants must also be willing to agree to a partnership agreement with Habitat Charlotte Region.

More on Eligibility & Participation

Habitat Charlotte Region's Critical Home Repair program steps

Application Process

In March 2022, as a temporary measure due to overwhelming demand, the Critical Home Repair program has been limited to certain ZIP codes. If your home is in one of our approved ZIP codes, you’ll be invited to apply to the repair program. Check to see if your home is in an approved ZIP code.

  • The application will include income verification and a credit/background check
  • To complete the application, you’ll need to provide documentation for proof of income for the last 60 days

If your home is not in one of the approved ZIP codes, you can complete the Critical Home Repair Interest Form. Someone from the Critical Home Repair team will contact you as soon as applications are available for your ZIP code.

If you have questions about the application process, please email or call the CHR Hotline at 704.716.5639.

Start the Process

Repair Referrals

To refer a neighbor, friend or loved one, please fill out a Critical Home Repair referral form form and we’ll reach out to them. Please include your contact information in case we need to reach out with any questions.

Submit a Referral

Habitat for Humanity of the Charlotte Region service area

House Size Policy

Household SizeBedrooms
Single adult or couple with no children2
Single adult or couple with 1 child3
Single adult or couple with 2 children3
Single adult or couple with 3 children 4
Single adult or couple with 4 children*4
Single adult or couple with 5 or more children5
Single adult or couple with 4 children where age (13 or over), age difference (4 yrs or more apart), or gender doesn't allow sharing5

House sizes for households with multiple adults or adults who are not married will be considered on a case-by-case basis.

* Children of the same gender who are under 13-years-old and fewer than 4 years apart in age could be required to share a room.