Habitat for Humanity of the Charlotte Region Privacy Statement
At Habitat for Humanity of the Charlotte Region, we are committed to keeping your information private.
We recognize the importance applicants, Homeowners-in-Process, tenants, and homeowners place on the privacy and confidentiality of their information. While new technologies allow us to more efficiently serve our customers, we are committed to maintaining privacy standards that are synonymous with our established and trusted name.
When collecting, storing, and retrieving applicant, Homeowner-in-Process, tenant, or homeowner data, such as tax returns, pay stubs, credit reports, employment verifications, and payment histories, internal controls are maintained throughout the process to ensure security and confidentiality.
We collect non-public personal information about you from the following sources: information about your transactions with us, our affiliates, or others; and information we receive from a consumer credit reporting agency and public records including background checks.
Habitat for Humanity of the Charlotte Region employees and volunteers are subject to a written policy regarding confidentiality, and access to applicant data is restricted to staff and volunteers on a need-to-know basis.
Information is used for lawful business purposes and is never shared with third parties without your consent, except as permitted by law. Habitat for Humanity has no affiliates or marketing experts with whom we share personal information.
If any partner family or individual feels that a conflict has occurred that needs attention or resolution from the staff at Habitat for Humanity of the Charlotte Region, they should file a grievance with the Director of Critical Home Repair, Family Services Isela Walldez.
Habitat for Humanity of the Charlotte Region is an Equal Housing Opportunity Provider. We are pledged to the letter and spirit of U.S. Policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.