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our community

Family Services Community Development takes a holistic approach to community reinvestment and community engagement.  Habitat Charlotte Region partners with neighborhood associations, residents, faith communities, local government, other area nonprofits, and more to develop and implement a shared vision that meets specific needs identified by the community, emphasizing the impact that Habitat Charlotte Region and its partner families can have on a community.

The ultimate mission of Family Services Community Development is the community-wide change that empowers residents to take ownership and pride in their neighborhood and enhances the quality of life for residents through programs, events, and other initiatives identified by the community.

quality of life framework

Community Development recognizes the holistic nature of neighborhood priorities to create change across multiple sectors. To create change that leads to an improved quality of life, Habitat for Humanity International created the Quality of Life Framework.

Based on learning from Habitat affiliates and other community development experts, the Quality of Life Framework was developed to serve as a customizable and comprehensive approach to understanding how the ultimate goal, improved quality of life, can be achieved in a neighborhood. The Quality of Life Framework is Habitat’s hypothesis on how systemic and sustainable change happens in a neighborhood.

Quality of Life Framework

Quality of Life – Full Guide

the right connection to resources

The “Habitat has the Right Connection” resource guide was developed by Habitat Charlotte Region’s Family Services Community Development team for use by individuals and families seeking free, low-cost, or unique human services in our area.

Because resources change frequently, we will work to keep this resource guide updated. If you are an organization or agency interested in including your information as a resource, please follow the button below to complete the organization/agency request form.

Submit a Resource Guide Addition

If there is a resource listed that is no longer available, please get in touch with us at

planting seeds

Through Family Services Community Development, we partner with neighborhoods, organizations, and agencies by offering the Quality of Life Improvement Grant. The grant can be used to support programmatic or neighborhood projects that increase the quality of life for families served within Habitat Charlotte Region’s service area.

Applications for the Quality of Life Improvement Grant are accepted on an annual basis in February. To request a grant application, please contact

Neighborhood Reinvestment Committee

The Neighborhood Reinvestment Oversight Committee (NROC) was founded and created on the principles of the Quality of Life Framework. The NROC has several functions, which include, but are not limited to, reviewing and voting on Quality of Life Improvement Grants, attending neighborhood and community meetings, and attending regular NROC meetings. The committee’s primary goal is to provide feedback to Habitat Charlotte Region and help us remain transparent in all our work.

Our NROC Community Engagement Staff: 

  • Mary Wint

NROC North Members:

  • NROC North Chair– Elle Scott– TD Bank
  • Rev. Wanda Merriweather- AME Zion Faith-Based
  • Diane Means– Ada Jenkins
  • Tracy Mattison Brandon– Commissioner of Davidson
  • LaToya Rivers– Commissioner of Huntersville
  • Lisa Mayhew Jones– Smithville Community Coalition
  • Cherise Spand– North Mecklenburg Economic Mobility Council, Diversity Council Lake Norman Chamber, Financial Planner
  • Taylor Mebane– Mecklenburg County Storm Water
  • Jasmine Vincet– She Built This City
  • Latonya Graham– It Takes A Village
  • Terri Hensley– Real Estate Broker
  • Angela Touby– Habitat Homeowner Champion
  • Paul Davis– Habitat Homeowner Champion

NROC South members:

  • NROC South ChairSammy Jackson– Dream Key Partners
  • Larken Egleston– District Director for Congressman Jeff Jackson
  • Sandeep Kalsi– Ally
  • Jamall Kinard– Lakeview Neighborhood Alliance
  • LaToya Faustin– She Built This City
  • Braxton Winston
  • Boris Henderson– Aldersgate UMRC, Inc
  • Darryl White– Queens University
  • Rebekkah Yarbrough– The Chapel of Christ the King
  • Erin Barbee– Dream Key Partners
  • Gloria McClain– Habitat Critical Home Repair Champion
  • Barbara Harris– Habitat Homeowner Champion
  • Jamila Freelain– Housing and Neighborhood Services City of Charlotte
  • Nichelle Wilson– Housing and Neighborhood Services City of Charlotte
  • Cheavonne Willis– Junior League
Elle Scott

Elle Scott, NROC North Chair

Sammy Jackson

Sammy Jackson, NROC South Chair